Privacy Policy

At Clean Freak Shop (floorbufferssale.com), we are committed to protecting the privacy and security of our commercial customers’ information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services.

1. Information We Collect

As a commercial floor care equipment supplier, we collect the following types of information:

• Personal Information: Name, business name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
• Business Information: Company details, tax identification numbers (for commercial accounts), purchase history
• Technical Data: IP address, browser type, device information, browsing behavior on our site
• Communication Data: Emails, chat transcripts, and other correspondence with our customer service team

2. How We Use Your Information

We use your information exclusively for business purposes to serve commercial cleaning professionals:

• Process orders and manage commercial account relationships
• Provide volume discounts and customized payment terms for business customers
• Communicate order confirmations, shipping updates, and business account information
• Improve our website and product offerings for commercial cleaning equipment
• Prevent fraud and ensure payment security for all transactions
• Comply with legal obligations and business regulations

3. Data Sharing and Disclosure

We respect the confidentiality of your commercial information and only share data under these circumstances:

• Payment Processors: With secure payment providers (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping Partners: With logistics companies to deliver your commercial floor care equipment
• Legal Requirements: When required by law or to protect our rights and the security of our business operations
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We never sell your personal or business information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures appropriate for commercial business transactions:

• Bank-level Encryption: All data transmissions are protected with SSL encryption
• PCI DSS Compliance: We adhere to the highest payment card industry security standards
• Limited Data Retention: We store your information only as long as necessary for business purposes
• Secure Servers: Your financial information is never stored on our servers
• Fraud Prevention: Advanced systems monitor all transactions for suspicious activity

5. Your Rights and Choices

As a valued commercial customer, you have the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete data in your business account
• Request deletion of your personal information, subject to legal and business requirements
• Opt-out of marketing communications while maintaining essential business communications
• Object to certain processing of your data
• Request data portability for your business information

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and secure payment processing
• Analytical Cookies: Help us understand how commercial customers use our site to improve our services
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser, though this may affect website functionality.

7. International Data Transfers

As we serve commercial cleaning professionals worldwide, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers and process all payments in USD for consistency and transparency.

8. Children’s Privacy

Our website and services are directed to commercial businesses and professional users. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices or legal requirements. We will notify commercial account holders of significant changes and always post the updated policy on our website.

10. Contact Us

Clean Freak Shop – Professional Payment Solutions for Commercial Floor Care Equipment