FAQ

We specialize in professional-grade floor care equipment including:

• Auto Scrubber Brushes
• Auto Scrubber Pad Drivers
• Auto Scrubber Squeegee Blades
• Floor Buffer Brushes
• Floor Buffers
• Floor Burnishers

Absolutely! Our products are designed specifically for professional use in commercial cleaning companies, facility management, hospitality businesses, and other industrial settings. We focus on durability and high-performance to meet the demands of daily commercial use.

Yes! Our team has extensive experience in floor care solutions. Contact us at [email protected] with details about your flooring type and cleaning requirements, and we’ll recommend the perfect equipment for your needs.

We ship globally to most countries, excluding some remote areas and parts of Asia. If you’re unsure about shipping to your location, please contact our customer service team for confirmation.

We offer two convenient shipping methods:

• Standard Shipping: $12.95 flat rate via DHL or FedEx – 10-15 business days after dispatch
• Free Shipping: Available on orders over $50 via EMS – 15-25 business days after dispatch

All orders are processed within 1-2 business days after payment confirmation. You’ll receive tracking information once your order ships.

Yes! We provide transparent tracking for all shipments. You’ll receive tracking information via email once your order is dispatched, allowing you to monitor its journey to your doorstep.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use industry-standard encryption and security measures to protect your payment information. Your financial data is handled with the highest level of security.

Yes, we work with many commercial cleaning companies and offer competitive pricing for bulk orders. Contact us at [email protected] to discuss your business needs and potential volume discounts.

We stand by our product quality but understand that sometimes returns are necessary. You may return items within 15 days of receipt. Please contact us first for return authorization and instructions.

To initiate a return:

1. Contact our customer service team at [email protected]
2. Provide your order number and reason for return
3. We’ll provide authorization and return instructions
4. Once we receive and inspect the returned item, we’ll process your refund

Returned items must be in original condition, unused, and in their original packaging. For health and safety reasons, certain items may have specific return requirements.

No, you can checkout as a guest. However, creating an account allows you to track orders more easily and saves your information for future purchases.

Our team has extensive knowledge of floor care equipment and can provide basic technical guidance. For complex issues, we recommend consulting the manufacturer’s documentation or contacting the equipment manufacturer directly.

Our dedicated customer service team is available via email at [email protected]. We typically respond within 24 hours during business days.